Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From296US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Ruta 215 Km. 76, Puyehue, Chile, 5360000
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room with 1 Single Bed
Max:
1 person
280 sq. feet 
Bed options:
1 Single bed
Mountain view
Shower
Heating
Check Prices
King Room
Max:
2 persons
280 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
Heating
Check Prices
Superior King Room
Max:
1 person
295 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
Puyehue 7.1 mi
Airports
Canal Bajo Carlos Hott Siebert (ZOS) 45.4 mi
El Teputal (PMC) 94.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Hiking
  • Tennis court
  • Bowling
  • Pool tables
  • Table tennis
  • Mini golf

Services

  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Hot spring bath

Room features

  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

Ruta 215 Km. 76, Puyehue, Chile, 5360000
Map view
Ruta 215 Km. 76, Puyehue, Chile, 5360000
Nearby
Puyehue Hot Springs
900 ft
Restaurants
Fogon Puyehue
1400 ft
Ruta 215 Km 76

Reviews and Ratings <br />

Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Stunning park location
Well-maintained pools
Limited dining options
Room layout oddities
7.8/10
Very good
Rooms
7.4
Location
9.6
Service
7.6
Dining
6.2
Guest reviews
7.8/10
based on 5 reviews
4/5 based on 2124 reviews
9.1
9.1/10 based on 505 reviews
#1 of 4 hotels in Puyehue based on Tripadvisor
Patrick
United States of America, February  2025
7.2/10

The hotel is nestled in a stunning national park near the Chile/Argentina border, making it a beautiful escape. The rooms were generally comfortable, but some areas of the hotel feel like they are in need of renovation. While the food was decent and the pools were a highlight, I found the overall experience didn't quite match the steep price tag, especially considering the dining options left much to be desired.

Rooms
7.0
The rooms were comfortable, though a bit dated in terms of decor. We had everything we needed, but it could use modernization.
Service
7.0
The staff were accommodating and friendly, but I felt like I had to ask multiple times for certain things, which was a bit frustrating.
Location
9.0
The location is exceptional, surrounded by breathtaking natural beauty. The park offers several well-marked trails, which adds to the adventure.
Dining
5.0
Dining options were a bit disappointing; I was expecting more variety, especially considering the price point.
Facilities
8.0
The facilities, especially the pools, were fantastic! Large, hot, and not overcrowded, they provided a great relaxation spot.
W.
United States of America, February  2025
8.2/10

My stay at the hotel was quite pleasant, featuring a beautifully restored setting and stunning grounds. The pools are absolutely divine and the diverse trails in the national park are a wonderful touch. However, I found the dining experience to be mostly buffet-style, especially during high season, which might not be for everyone. Overall, I would return if not for the price, but it certainly offered a unique retreat experience.

Rooms
7.0
Our standard room was decent in size but had a slightly odd layout, lacking ambiance. Nevertheless, it was clean and comfortable.
Service
8.0
The overall service was good, though there were moments where staff seemed distracted. However, they were still mostly helpful.
Location
10.0
Nestled in Puyehue National Park, the location is exceptional with breathtaking gardens and trails. It's a perfect hideaway for nature lovers.
Dining
7.0
The food was decent with a buffet style for meals, but the lack of à la carte options during busy times was disappointing.
Facilities
9.0
The pools were definitely a highlight, offering a range of temperatures in a beautifully designed area that’s well-maintained.
Stunning park location
Limited dining options
Andrew
United States of America, January  2025
8.4/10

This resort is a gem nestled near the breathtaking Puyehue National Park. The superior room we stayed in was spacious and had a lovely balcony, though we were disappointed to find that the à la carte dinner menu was not available during high season. The pools, fed by natural thermal waters, were divine and well-maintained. While the dining options were mostly good, they could have offered a bit more variety. Overall, the experience was fantastic, but the cost might be a consideration for some.

Rooms
8.0
The superior room was spacious, comfortable, and nicely renovated, although the layout was a bit odd.
Service
8.0
Service throughout our stay was attentive, adding to the overall experience.
Location
10.0
The location is superb, surrounded by beautiful gardens leading to various hiking trails.
Dining
7.0
Dining was decent but could have been better with more options, especially since the buffet was our only choice during high season.
Facilities
9.0
The facilities were truly impressive, with modern pools and extensive gardens perfect for relaxation and exploration.
Breathtaking location
Odd room layout
Judy
United States of America, January  2025
8.0/10

I had a lovely experience overall at this hotel, particularly enjoying the beautiful gardens, hot pools, and stunning views. The room was spacious and comfortable, but the meal plan was a bit too expensive for my taste. The ambiance was delightful, and I appreciated the self-guided trails nearby, but the dining options could use some improvement. The value for money wasn't quite what I expected, especially when considering the dining experience.

Rooms
8.0
The Superior Room was spacious and comfortable with a lovely balcony, though the setup could have been better in some standard rooms.
Service
8.0
Service was generally good, hovering between 8 and 9 out of 10, though there were times when requests took a bit longer to be fulfilled.
Location
9.0
Situated within the stunning Puyehue National Park, the hotel offers self-guided trails that are well marked and a fantastic backdrop for outdoor activities.
Dining
6.0
The dining experience, especially during peak season, leaned heavily towards buffet style, which wasn't as appealing as I hoped. The a la carte options were not available.
Facilities
9.0
The pools are a highlight, featuring natural thermal waters and varying temperatures, while there are additional amenities like a game room and bowling alley.
William
United States of America, November  2024
7.6/10

The hotel is a classic spa retreat located in the stunning Puyehue National Park, offering expansive hot pools and beautiful garden areas. My experience included a comfortable standard room, although the setup was a bit odd, and I found the pricing to be on the higher side without corresponding value in some areas. While the facilities are generally good, the hotel shows signs of aging and could use some updates. Overall, it was a relaxing stay with great pool access but some shortcomings in room layout and food variety.

Rooms
7.0
The standard room was a reasonable size but a bit awkwardly arranged, clearly a twin converted to a double. It was too hot upon arrival, but I managed to cool it down by opening a window.
Service
7.0
Service was satisfactory, but I didn't encounter much motivation from the staff. Having a proper guide for contacting reception and meal times would have improved my experience.
Location
10.0
The location is exceptional, right near the Chile-Argentina border within a national park, which offers multiple trails for outdoor activities.
Dining
6.0
The buffet was mostly hit or miss; while some dishes were enjoyable, the variety could have been better. The fact that I had to wear a white bathing cap to use the pools was an unexpected detail.
Facilities
8.0
The variety of pools, both indoor and outdoor, were definitely the highlight. The gardens and self-guided trails provided a lovely natural setting, although some areas feel outdated.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room